12 Core Service Guarantees
With over 17 years of uniform customization experience, iGift Company Limited provides comprehensive one-stop services for corporations, schools, government departments, and uniform forces, with every service grounded in international standards and rigorous quality management.
Fabric, Product & Functional Testing
All iGift uniform fabrics are rigorously tested by internationally accredited third-party bodies including Intertek, SGS, and Bureau Veritas, ensuring compliance with EU REACH regulations (SVHC below 0.1%). Functional fabric testing covers EN ISO 20471:2013 for hi-vis garments, EN 1149 anti-static, ISO 105-C06 color fastness, and AATCC 100 anti-bacterial standards. All test reports are transparently available for procurement review.
Quality Assurance (30–60 Day Warranty)
iGift provides corporate and institutional clients with an exclusive quality warranty of 30 to 60 days, with specific terms negotiable based on procurement scale and contract details. Within the warranty period, iGift offers free size modifications and reordering, guaranteeing color consistency between reordered and original batch fabrics to ensure overall visual uniformity. Quality management is directly supervised by Co-Founder Derek Kung, who holds the IRCA ISO 9001:2000 Lead Auditor credential.
Dedicated CRM Ordering Platform
iGift's proprietary digital CRM order management system supports multi-level user management. Corporate administrators, school heads, and uniform force representatives can set up independent accounts and authorize employees, students (ordering school uniforms and graduation gowns), or force members to self-log in and enter style preferences, precise sizes, and quantities. The platform provides real-time order tracking so management can monitor production, QC, and logistics progress at any time.
On-Site Measurement & Sizing Service
iGift provides professional on-site measurement (sizing) services, especially suitable for corporations, schools, government departments, and uniform forces needing fitted uniforms for large numbers of staff or members. Our tailors carry standard sizing samples and professional measuring tapes to your designated location for one-on-one measurements, ensuring a perfect fit for every member, reducing returns and modification time, and improving overall procurement efficiency.
Professional Washing & Pre-Treatment Service
iGift provides professional washing, pre-shrinking, and anti-shrink treatment services for uniforms. All fabrics undergo professional washing before leaving the factory, ensuring finished products do not deform or fade after washing, with color fastness reaching ISO 105-C06 Grade 4–5. This service effectively extends uniform lifespan, reduces long-term replacement costs, and maintains a clean, professional brand image — an essential part of corporate uniform management.
Free Uniform Design Solutions
iGift provides comprehensive free uniform design services for corporate clients, led by professional image consultants who deliver overall image design schemes covering brand color coordination, style design, and Visual Identity (VI) planning, ensuring uniforms are fully aligned with the corporate brand. Designers tailor the most suitable complete uniform solution based on industry characteristics (e.g., elegance for hotel front desk, safety for engineers, anti-bacterial requirements for medical staff).
1,000+ Fabric Choices & Consultation
iGift maintains a library of over 1,000 fabric swatches, including 100% cotton, CVC, TC blends, Merino Wool, moisture-wicking quick-dry fabrics, anti-static fabrics (EN 1149 compliant), and EN ISO 20471 high-visibility fluorescent fabrics. Our fabric consultants recommend objective fabric combinations based on your budget ceiling, order volume, and actual application scenario, ensuring the best balance between cost-efficiency and quality.
Free Artwork Design Services
Before formal contract signing, iGift provides all clients with free artwork design and digital mockup services. Clients simply provide their brand logo (AI/PNG format) and our design team will generate 2D/3D mockups within 24 hours, supporting multiple embellishment simulations: silk-screen printing, computer embroidery, heat transfer, sublimation printing, and more, allowing clients to preview the final product intuitively, ensuring zero design errors and significantly reducing communication costs.
Budget-Tailored Fabric Solutions
iGift's powerful supply chain procurement capability enables us to formulate highly cost-effective exclusive fabric solutions tailored to your budget ceiling, order volume, and functional requirements. Whether it's a promotional T-shirt seeking the lowest cost, or an engineering uniform requiring durability and safety, our consultants precisely match yarn ratios and weave structures to achieve the best quality within budget, helping you optimize procurement costs.
Global Logistics & Multi-Point Delivery
Supporting the global operations of multinational corporations and chain brands, iGift provides a complete Total Distribution & Logistics Solution. We are well-versed in customs import regulations, country-of-origin labeling standards (such as wash labels and hangtag text), and packaging specifications of various countries. We support split-delivery to multiple global regions (e.g., Singapore, Japan, Taiwan, Europe, and the Americas), providing comprehensive clearance documents to ensure seamless customs clearance and on-time delivery.
Factory Warehouse Storage & Phased Release
To address clients' warehouse space constraints and daily management pressure, iGift provides "Factory Inventory Storage & Phased Distribution Services." Clients can enjoy bulk-purchase pricing advantages while finished goods are stored in our dedicated Zhongshan factory warehouse. Based on actual needs, phased pickups and deliveries are arranged by season, department, or branch, significantly reducing warehouse rental and management costs, achieving zero-inventory management.
Custom Retail Packaging, Labels & RFID Smart Solutions
To support retail brands and modern warehouse management, iGift provides custom packaging solutions including exclusive logo packaging bags, barcode stickers, and hangtags to meet direct-to-shelf retail requirements. We also support embedding or integrating RFID (Radio Frequency Identification) smart chips into garments, seamlessly connecting with your existing ERP, warehousing, and anti-theft systems for second-level full-carton inventory counts, automated inbound/outbound recording, and anti-counterfeiting traceability.